Check-in/out
Staff are checking in but the check-in location isnt where they actually checked-in
We use Google's location services to determine your location and occasionally Google Maps may struggle to pinpoint your exact location due to a variety of factors. Here are some common reasons:
- GPS Signal Quality:
- Obstructions: Buildings, trees, tunnels, and other structures can block GPS signals.
- Atmospheric Conditions: Weather conditions such as heavy rain or solar activity can interfere with GPS signals.
- Device Location: Being indoors or underground can weaken GPS signals.
- Device Limitations:
- Hardware Quality: Older or cheaper devices might have less accurate GPS receivers.
- Battery Saver Mode: When enabled, this mode might limit the use of GPS to save battery life.
- Network Issues:
- Weak Wi-Fi or Cellular Signals: Poor network connectivity can affect location accuracy, especially if Wi-Fi or cellular data is used for positioning.
- Network Triangulation Errors: Using nearby cell towers or Wi-Fi networks for triangulation can introduce errors if the networks are not accurately mapped.
- Software Factors:
- Outdated Software: Running outdated versions of Google Maps or the device’s operating system can lead to inaccuracies.
- App Permissions: If location permissions are not fully granted, Google Maps may not access the most accurate location data.
- Settings: Incorrect settings in the location services or GPS settings on the device.
- Environmental Interference:
- Electromagnetic Interference: Other electronic devices or sources of electromagnetic interference can disrupt GPS signals.
- Urban Canyons: High-rise buildings in urban areas can reflect and scatter GPS signals, causing inaccuracies.
- Privacy Settings:
- Location Accuracy Settings: Devices often have settings that allow users to choose between high accuracy (using GPS, Wi-Fi, and cellular networks) and battery-saving modes, which may reduce accuracy.
- App-Specific Permissions: Limited permissions for Google Maps can prevent it from accessing the most accurate location data.
- Technical Glitches:
- Temporary Bugs: Software glitches or temporary issues with GPS satellites can cause inaccuracies.
- Interference from Other Apps: Other apps using GPS simultaneously can sometimes cause conflicts and inaccuracies.
Addressing these issues typically involves ensuring a clear line of sight to the sky, keeping software up to date, granting necessary permissions, and maintaining good network connectivity.
Do staff need to check-out of a shift to be paid?
Within Staffwise there are two different types of shifts you can add to a schedule:
- Fixed shifts
- Fixed shifts have a set date, start time and end time. Staff can check-in to a fixed shift when they arrive at the shift location, and check-out before they leave.
- A check-out of a fixed shift is for accountability to ensure staff did not leave early. Therefore failure to check-out of a fixed shift is unnecessary for staff to be paid.
- Open shifts
- Open shifts allow you to create shifts that don't have a set start and finish time. The shifts are created in the system only when the staff clock-in and clock-out. The payroll for these shifts is calculated based upon the staff clock-in and clock-out times. By default, staff must be at the shift location in order to clock-in and clock-out.
- A clock-out of an open shifts creates the shift for payment, therefore failure to clock-out of a open shift would result in that shift not being sent for approval.